Laser247 is committed to providing a safe and enjoyable betting environment. We recognise that for some individuals, gambling can become problematic. This page outlines the tools and resources available to help you stay in control of your betting activity.
Our Commitment
Gambling should be a form of entertainment, not a source of financial stress or personal harm. Laser247 supports responsible gaming through built-in platform tools, staff training, and access to external support resources.
All responsible gaming features on Laser247 are self-service and can be activated or adjusted at any time from your account settings. You do not need to contact support to use them, though our support team is available to assist if you prefer guidance.
Tools Available on Laser247
Deposit Limits
You can set a maximum deposit amount on a daily, weekly, or monthly basis. Once your limit is reached, the platform blocks further deposits until the next period begins. You can lower your deposit limit at any time with immediate effect. Increases to deposit limits take effect after a cooling-off period to prevent impulsive changes.
Loss Limits
Loss limits automatically pause your betting activity when cumulative losses reach a threshold you define. This prevents continued play during a losing streak when judgment may be impaired. Like deposit limits, decreases take effect immediately and increases are subject to a cooling-off period.
Session Timers
Session timers send you a notification after a set period of continuous betting activity. The reminder prompts you to take a break, review your results, and decide whether to continue. You choose the interval — common settings include thirty minutes, one hour, and two hours.
Self-Exclusion
If you feel that you need a break from betting, self-exclusion allows you to temporarily or permanently block yourself from the platform. During the exclusion period, you cannot log in, deposit, or place bets. Your account remains secured and any remaining balance is available for withdrawal.
Temporary self-exclusion periods range from twenty-four hours to six months. Permanent self-exclusion is irreversible and cannot be undone by contacting support.
Self-exclusion requests are processed immediately upon confirmation.
Recognising Problem Gambling
Problem gambling can develop gradually and may not be immediately obvious. The following signs may indicate that your gambling activity has become unhealthy.
You spend more time or money on gambling than you originally intended. You chase losses by increasing your bets after a losing session. You borrow money or use funds allocated for essential expenses to gamble. You feel anxious, irritable, or restless when you are not gambling or when you try to reduce your activity. You hide the extent of your gambling from family or friends. You neglect work, relationships, or other responsibilities because of time spent gambling. You have repeatedly tried to stop or reduce your gambling without success.
If you recognise any of these patterns in your own behaviour, we encourage you to use the responsible gaming tools on the platform and to seek support from the resources listed below.
Support Resources
The following organisations provide free, confidential support for individuals affected by problem gambling.
Vandrevala Foundation Helpline — 1860-2662-345. Available 24/7 for mental health and crisis support across India.
NIMHANS Helpline — 080-46110007. The National Institute of Mental Health and Neurosciences offers support for mental health concerns including gambling-related issues.
Gambling Therapy — gamblingtherapy.org. A free global online support service available in multiple languages, offering live chat, email support, and forum access for individuals affected by problem gambling.
Gamblers Anonymous — gamblersanonymous.org. Peer-led recovery support groups operating worldwide, including meetings in major Indian cities.
Underage Gambling Prevention
Laser247 operates a strict policy prohibiting gambling by individuals under the age of eighteen. Accounts found to belong to minors will be closed immediately, and all funds will be held pending verification.
Parents and guardians are encouraged to use parental control software to restrict access to gambling websites on devices used by minors. Tools such as Net Nanny, Qustodio, and built-in device parental controls can block access to gambling-related content.
Our Responsibility
Laser247 trains its customer support staff to recognise signs of problem gambling and to respond appropriately. If our monitoring systems detect betting patterns that may indicate problematic behaviour, we may reach out proactively to offer assistance and information about support resources.
We do not target marketing or promotional materials at individuals who have self-excluded or who have expressed concerns about their gambling habits.
Contact
If you have questions about responsible gaming or need assistance with any of the tools described on this page, contact Laser247 customer support through WhatsApp at any time. Support is available twenty-four hours a day, seven days a week, in Hindi and English.
